Privacy Policy
The security of your personal data is important to us. As Creetivelab, we protect your data in accordance with KVKK and GDPR standards.
Overview
This Privacy Policy explains how your personal data is collected, processed, stored, and protected within the scope of the website operated and services offered by Creetivelab ("We", "Company").
In accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK") and the General Data Protection Regulation ("GDPR"), we process your personal data as a data controller within the framework explained below.
Data Controller
Your personal data is processed by Creetivelab as the data controller.
Collected Data
We may collect the following personal data when offering our services and using our website:
Identity Information
- Name
- Surname
Contact Information
- Email address
- Phone number
Customer Transaction Info
- Request/Complaint info
- Project details
- Budget range
Transaction Security Info
- IP address
- Access logs
- Device information
Collection Methods and Legal Basis
Your personal data is collected automatically or non-automatically through the following methods:
- Via "Contact" and "Start Project" forms on our website,
- Via email correspondence,
- Via cookies and similar technologies.
This data is processed based on the following legal grounds under KVKK Article 5 and GDPR Article 6:
- Your explicit consent,
- Directly related to the establishment or performance of a contract,
- Compliance with our legal obligations,
- Necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms.
Purposes of Use
- Conducting communication activities
- Tracking requests and complaints
- Conducting goods/services sales processes (Proposal preparation)
- Managing customer relationship processes
- Conducting information security processes
- Fulfilling legal obligations
Data Security
We take appropriate technical and administrative measures to protect your data:
Your Rights (KVKK/GDPR)
As a data subject, you have the following rights:
- To learn whether your data is processed,
- To request information if it has been processed,
- To learn the purpose of processing and whether it is used appropriately,
- To request correction if processed incorrectly or incompletely,
- To request deletion or destruction,
- To object to a result against you by analyzing processed data exclusively through automated systems.
You can contact us to exercise your rights.